Hi, I'm
Gela
Customer Support Specialist | Social Media Management
Helping businesses stay connected, organized, and responsive.
Customer-focused professional with experience in customer inquiries, booking coordination, administrative work, and growing expertise in social media support.
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A quick introduction
Customer-focused with 3 years of experience as a Front Desk Officer and Tour Coordinator, handling inquiries, concerns, and bookings from clients across different countries.
Experienced in administrative work through a 1-month Special Program for Employment of Students (SPES) role with the Commission on Elections, organizing voter files and records with accuracy and confidentiality.
Currently expanding into Social Media Management, supporting consistent posting, community replies, and content coordination.
Core strengths
What I bring to every client conversation and task.
Customer Support
Clear and professional communication with customers.
Problem Solving
Patient and quick-thinking when handling concerns.
Organization
Experienced in file, booking, and record organization.
Communication
Comfortable communicating with clients from different countries and backgrounds.
Need reliable support for your business?
Let's connect and see how I can help with customer conversations, bookings, administrative tasks, or social media engagement.
Get in Touch